Benny is the local technical support expert. More than likely, you will talk to him if you call in for support. He is witty, charming, and armed with a lucrative knowledge of the workings of Jenesis. This network technician is happy to assist you. Benny has a bachelor’s degree in Information Systems and a Minor in Cyber Security.  His knowledge is great to know for our Jenesis customers. The education he has received blends excellently with his already superior technical know-how.  This helps him deliver quality customer service to all our awesome agencies that use Jenesis.

Darren is the newest member of our Technical Support Team and we are so lucky to have him! A veteran of the US Navy, he has been working in IT since 1987 in a variety of roles including technical support, hardware support, product testing, and customer support. . He plans to pursue certifications in computer network security. When he is not working, he enjoys fishing, taking long walks with his wife, and spending time with his family.

 

Adam is a member of the Jenesis Tech Support Phone Team.  So when you call, he will likely be who you will meet. Adam was a licensed North Carolina Property & Casualty agent and has used Jenesis Software as an agent.  This gives him first-hand experience and from the same perspective as our Jenesis customers.  He also has extensive experience with hardware, software support and networking. Adam began tinkering with computers at the age of 7, and a few years later, he actually began working with Chuck Haynes, a former member of the Jenesis team. When not helping customers make the most of Jenesis, Adam can be found in the gym, traveling, or studying the latest computer hardware and software.