JenesisNow Product Updates – April 2024

April Product Update graphic

 

Noteworthy Enhancements

  • We have added the ability for users to delete policy downloads from the download processing screen.  View Demo
  • Users now have the ability to exclude one policy type while including another policy type from the Policy Detail and Policy/Client Detail report. This is intended to cross-sell clients that have one specific policy type but not another.   View Demo
  • When importing a payment/receipt taken in JenesisNow, into the Check Register, the insured’s receipt number, name, and policy number, will also import into the transaction for all the insureds who are a part of that transaction.   View Demo
  • Let user know before processing a download it if will create a duplicate and give them the option to correct it.   View Demo
  • We have added the ability to copy the insurance company name and policy number from the policy list without the user being taken into the policy. This also works for the people. In addition, we have reformatted the People card to make it easier to read.   View Demo

Additional Updates

  • We have added the Purpose, Effective Date, Expiration Date, and Policy Premium to Download Log.
  • We have added the Personal Auto Application, Acord 90, for PA, MD, and DC.
  • We have added the Acord 29 Evidence of Flood Insurance to the JenesisNow Acord Library.
  • We have added the insureds address to the Acord 125 where it was missing in the past.
  • Added Reefer coverage for business auto and cargo policies. This is coverage for a refrigerated trailer.
  • We have made the client and policy suspense card make better use of open space and will now show more of the suspense comment.
  • We have added the Acord 50 Texas ID Card.
  • Where the pay plan type for a policy is mortgagee bill, JenesisNow will not send a marketing campaign for payments past due and upcoming payments.
  • We have added a marketing campaign for customers who do not have personal umbrella policy with the agency.
  • The cancellation date will now show when hovering over a policy in the policy list on the client screen.
  • One note will be made when an Acord 25 (Certificate of Insurance) is sent to a group of certificate holders. This note would include info about which certificate holders received an email. Also, emails sent to cert holders with the Acord 25 will now be added to the email sent card. If there are emails sent to multiple certificate holders at once, each one will be listed in the email sent card.
  • We have added the Acord 139, Statement of Values.
  • We have created the option of selecting what columns you want to see and in what order on the Pending Renewals card.
  • We have added the Oregon Acord 90 to JenesisNow.
  • We have added Masonry Noncombustible as a construction type for personal and commercial property policies.
  • We have made a change to some of the policy types like life & health and medicare to allow the user to either select the Policy Holder from a drop-down or type in anything they would like.
  • We have added the Acord 90 CT – Personal Auto Application.

Creating a Content Strategy for Your Insurance Agency

Creating a Content Strategy for Your Insurance Agency - photo by pexels-linkedin-sales-navigator-1251844

Modern insurance customers are bombarded with information and marketing daily. So how do you ensure that your content is what customers want to see? The answer lies in content strategy: creating a strategy that allows you to create valuable content and deliver it on platforms your audience prefers. And the best way to do this effectively is to understand what your audience wants.

Understanding Your Target Audience

Before you can sit down and create content, you need the correct information. This means analyzing audience data like age, location, and income brackets. Do research about what causes anxiety for different generations, insurance-wise. Find out what your audience’s life goals are. Doing proper homework will ensure you can create content that resonates deeply with your audience. You can do market research, send out surveys, or analyze your website traffic data to get the required insights.

For instance, if your agency sells home insurance for first-time homeowners, you must understand their concerns about protecting their investment and family. They may want to steer clear of complex insurance coverage and the best deal you can give them. This is a scenario that can take on dozens of forms. Your content needs to speak to different people on different life journeys.

Creating Content That Attracts Customers

When you know what your customers (and potential customers) want, you can create core content that will stay evergreen. Also known as content pillars, these content pages can be used to address all your audience’s pain points while highlighting your agency’s expertise.

For example, if you exclusively sell home insurance, you can focus on the fundamentals. These may include home-buying guides and content about the risks of not having enough insurance coverage. You could even branch your content into home-based tips like preventing household accidents or securing homes against break-ins.

Your content could include insurance that covers extended family or pets. This is particularly valuable for those who have parents staying with them or just got new pets.

Using the Right Content Formats

Use several content formats when trying to attract customers. One of the most popular content creation options is blogging. While it is still a wall of text, you can break it up with quotes, pictures, and FAQ sections.

You should also use engaging videos that help explain insurance concepts. Video formats are great for testimonials as well. You could upload them to your website to attract more interest.

In addition, you can design insurance-centered infographics, white papers, ebooks, guides, and more! Create a presence on social media for your agency. You can break up your long-form content, so you have something to post daily or weekly. Social media is fantastic for sharing insurance tips and staying connected with customers.

Distributing Content Via The Right Channels

Your content will only be effective if people can find it. So, first of all, you must have an agency website. Your website should have different pages for different products. Each of these can have a dedicated content section alongside product descriptions.

You must also optimize your website so it ranks higher in Google search results. You can do this by developing a comprehensive SEO strategy.

As mentioned above, you must actively promote your content on social media. This is likely the platform where your customers spend most of their time. Furthermore, you can divide your audience into segments based on your initial research. You can then send marketing emails that appeal to each segment. Email marketing is still one of the most effective forms of promotional insurance content.

Measure and Refine

It is essential to keep tracking the success of your content. You can use website traffic reports and social media engagement to do this. You could also use the agency’s conversion rates to determine how successful your content is. Use Google Analytics and social media dashboards to get the information you need. Once you have analyzed this data, you can refine your strategy for even more success.

Content Marketing Trends

In 2024, there will be an even stronger focus on personalized content marketing as well as interactive content. You want to create content that appeals to all segments of your audience. And you want them to interact with it. Furthermore, video content, especially short-form video, continues to gain traction.

Build a Successful Content Strategy in 2024

Leave the straight sales pitch behind and focus on creating valuable content instead. This type of content will attract clients throughout the year, helping your agency to stay successful. Interested in learning more about how Jenesis can help? Request a demo, today!

Navigating SEO Changes: Preparing Your Insurance Agency for Algorithm Updates

Navigating SEO Changes Preparing Your Insurance Agency for Algorithm Updates photo by pexels-negative-space-139387

SEO is important for every industry. It is one of the most effective ways to market a business because it helps people find a brand faster. Google knows this very well, so it continues to update its internal search engine algorithms. It does this to ensure that users find only the most relevant information during an online search.

These algorithm updates can make or break your insurance agency’s website ranking. How you manage them can either make your brand more visible or less. If the latter happens, you may experience a decline in organic traffic to your website. And, with that, will come a decline in leads.

Keep reading to discover how you can steer your agency through these algorithm changes by using SEO effectively.

 

Why You Cannot Ignore SEO

SEO is a proven marketing strategy that helps build businesses worldwide. Think of it this way. Where does an insurance prospect’s journey start? More often than not, it begins online. People search for insurance quotes and information because they want the best coverage. And they want this coverage at a cost that suits their pocket.

Ideally, you want your insurance agency to appear at the top of Google’s first page whenever someone searches for insurance in your region. But you also want people from other locations to find you. This is where SEO becomes an unmissable part of your marketing strategy.

When you use SEO correctly, you will almost automatically rank your website higher in search results pages. This is because your chosen keywords will match those entered into Google’s search engine. This visibility will allow you to:

  • Get more website traffic: The higher you rank on Google’s first page, the more people will see your website address. This increases the chances of more website traffic.
  • Increase brand awareness: As people search for and compare quotes, they will continue to see your brand colors and name. This repeated process will help raise brand awareness for your agency.
  • Attract qualified leads: Online users know what they are looking for. So, the higher your agency ranks, the easier it is to attract qualified leads. These leads are ready to buy, which makes the conversion process easy.
  • Save money: SEO is a lot cheaper to use than conventional advertising. When you rank organically, you likely will not even need to run an occasional paid advertising campaign.

Google’s algorithm changes help to enhance the user experience. This means you have to continuously adapt your SEO strategies to stay ahead of the game.

 

Understanding Google’s SEO Principles

Google wants its users to find the information they need. Therefore, their core principles include:

  • Quality content: Google is not interested in vague or valueless content. It will not present content that does not meet an online search standard. The search engine wants high-quality content that informs and educates. Focus your content strategies on product descriptions, expert blogs, and well-designed landing pages.
  • Mobile responsiveness: Considering that most people do Google searches from their mobile phones, Google favors websites that are mobile responsive. Your website must have a responsive design that adapts to different screen sizes.
  • Loading speed: Furthermore, the loading speed of your website is a ranking factor. Your ranking will suffer if your website lags or takes too long to switch from one page to the next. Consider compressing your images and installing plugins that help optimize website loading speed.
  • Technical SEO: Your website should also be crawlable, otherwise Google will not know whether to rank you high or low. You need an internal linking strategy and a streamlined sitemap structure. You will also need a structured data markup to ensure Google can crawl and index your site.
  • Backlinks: You cannot rely on internal links alone. You must have several authoritative backlinks to show Google you run a trusted website. High-quality backlinks can have a dramatic effect on your website’s ranking.

By understanding these principles, you can build an unshakable SEO foundation that will stand strong during algorithm updates.

 

Stay Informed About Algorithm Changes

Google does not always announce algorithm changes. But you can stay in the loop by following Google Search Central or subscribing to industry blogs and publications. You can also use Google Search Console to monitor your website’s performance and receive notifications about potential issues.

 

Preparing Your Website for Algorithm Changes

You can stay prepared for algorithm changes by using several practical strategies. These include staying focused on the user experience. Create a well thought out navigation menu, accessible content, and a responsive design. Ensure that all your uploaded content is valuable and answers specific questions. Do keyword research and optimize your website content. You can use keywords in titles, meta descriptions, and article headings.

Also, focus on local SEO. If you service a local community, claim your Google Business Profile and add all the relevant agency information. Commission content from industry experts to align with Google E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness). And do not forget to optimize your website for voice search.

 

Navigate Algorithm Updates With Ease

When you understand Google’s SEO principles and stay on top of algorithm changes, you can prepare your website for future chances. Monitor your website’s performance and keep adapting your strategies accordingly. This way, you will ensure your agency’s success in the future. Ready to find out how our team can help your website generate more traffic? Request a demo, today.